The Tank Museum | Frequently Asked Questions

Frequently Asked Questions

What are your opening times?

The Tank Museum is open daily, from 10am to 5pm. In July and August we open later until 6pm. 


Which days is the Museum closed?

The Tank Museum is closed on the 24, 25 and 26 of December.


How long does it take to look around?

On average, visitors spend three hours at The Tank Museum. Some spend much longer!


What is there for kids to do?

Alongside our substantial indoor soft play area and external play area, there is lots for children to do at The Tank Museum. Take part in Major Teddington’s trail to absorb them in teasers and puzzles around the Museum. Our newer exhibitions have been designed with younger visitor in mind and include hands-on interactives, dressing up, video games and more.  During school holidays, there are a range of family activities to enjoy – check the What’s On Board on arrival.

We are proud supporters of Get Kids Out Learning - an initiative to encourage more children to get out of the house during the holidays and visit educational attractions. Find out more here.


What if I’m not interested in tanks?

The Tank Museum prides itself in receiving excellent reviews from people who aren’t interested in armoured vehicles. Many of the exhibitions, especially the Tank Men, Tank Factory and Battlefield Afghanistan exhibitions, concentrate on the experiences of those who served in the Tank Corps or were vital in the development of the tank. Find out more here.


How much are tickets?

You can find The Tank Museum’s standard admission prices here. Some special events may cost more. Remember – every Museum ticket comes with an Annual Pass, free of charge.


Is there a military discount?

All serving members of the armed forces and RAC veterans can visit The Tank Museum for free (on production of an MOD90 or association membership card). Veterans of HM Forces receive a discounted rate of £12 (on proof of service).


I’ve bought tickets online but don’t have a printer, what do I do?

Don’t worry – either bring the five digit reference number or show the email on your phone on arrival at The Tank Museum.


What’s an Annual Pass?

An Annual Pass allows you to visit The Tank Museum as many times as you want for a year (excluding Special Event days). Every regular admission ticket purchased including Access All Areas and Experience Days automatically comes with an Annual Pass. All Special Event tickets also include an Annual Pass.


When are the Special Event days?

The next Special Events are TANKFEST on the 28-30 June 2019, and Tiger Days on the 14 September 2019 and 25 April 2020. Tanks In Action display days and other events are not Special Event days.


When does the Annual Pass start?

For regular admission, Special Event, Access All Areas and Experience Day tickets, the Annual Pass begins when you first visit The Tank Museum. For example, if you bought a TANKFEST 2019 ticket in November 2018, you could use the Annual Pass the next day and this would last until November 2019.

I’ve lost my Annual Pass, can I still get in?

We keep Gift Aid reports for five years, so if you Gift Aided, this isn’t an issue. If not, please bring proof-of-purchase such as a bank statement, or, if you booked online, the confirmation email.


 Do you offer Guided Tours?

We run several free tours during the day at The Tank Museum, including a tour of the Chieftain tank. Times and locations are displayed on the What’s On board on arrival.

Private tours are £30 for up to 25 people, there are three available - The Tank Story Hall, MKIV First World War Tank and  Tommy in The Trenches. These need to be booked in advance. Email or call 01929 405096 ext212 for details. Please find more information on group visits here

Do you offer a concessionary rate for disabled visitors and carers?

If you require a carer to facilitate your visit, one carer will be admitted free of charge. If booking online, the carer’s ticket does not need to be purchased in advance. You may be asked to present evidence of disability or impairment to a member of staff on arrival (e.g. blue badge, DLA or PIP letter, GP letter or similar). Please do not hesitate to get in touch if you have any questions regarding accessibility at 01929 405096.


Do you have wheelchairs available?

The Tank Museum has a limited number of wheelchairs available at Front of House which are given on a first come, first served basis.


Do you have parking at the Museum?

Yes, The Tank Museum has a large free car park.


Do you have disabled parking?

Yes, The Tank Museum has a reserved area for disabled parking as close as possible to the entrance of the Museum.


Can I park my motor home/caravan in the car park?

Yes, unless it is at one of our Special Events, that’s not a problem. However, we don’t allow motor homes or caravans to stay overnight in The Tank Museum car park.


Can I get to The Tank Museum by public transport?

The Tank Museum is in walking distance of Wool station, which is on the mainline between London Waterloo and Weymouth. There are bus services available from Wool as well as local taxi companies. See our Find Us page for more information.


Can I bring a dog?

Dogs, except assistance dogs, are not permitted inside The Tank Museum. Please do not leave your dog inside your car - there is no shade in the car park. We do not recommend bringing your dog on your visit to the Museum. 


Do you have a café or picnic area?

Yes, The Tank Museum has a café and restaurant which provides hot drinks, snacks, sandwiches, and hot meals. You are welcome to bring your own food and we have both inside and outside picnic areas. Find more details here.


Do you donate tickets to charitable organisations?

The Tank Museum is itself a registered charity, however we are happy to assist other organisations in Dorset with their fundraising. Each year, we give over £10,000 worth of tickets to a range of charities based in Dorset.

 In recent months we have been overwhelmed by the volume of requests and have updates our terms and conditions accordingly:

  •  To apply for a complimentary ticket for your charity, you must put your request in writing using the appropriate charities headed paper to Donation Requests, The Tank Museum, Bovington, BH20 6JG.
  • You must include a stamped addressed envelope and your application must arrive at least one month before your event to provide the necessary time to process your request.
  • The Tank Museum will issue a maximum of 300 family tickets (1 per charity per year) for such charitable uses each year, commencing on the 1st January, on a first come first served basis.

 Due to the volume of requests we receive, we are not able to respond to any requests except those which have been successful.


When can we see tank displays outside in the Arena?

Tanks in Action displays take place on weekdays during school holidays in the Spring and Summer.


Can we get in a tank?

There are daily tours of our Chieftain Main Battle Tank – please see the What’s On Board in the Orientation Area for details.


Can we take photos?

Photography for personal use is encouraged, however it is not permitted for commercial use.


Are there changing facilities for babies?

Yes, we have several changing areas around The Tank Museum and facilities for warming milk in the café.


Can I leave my bags somewhere?

The Tank Museum doesn’t have a cloakroom or locker area, but large bags can be left at the Admissions desk.


Do I need a separate ticket to visit the VCC?

No, the VCC is open for an hour a day and entry is included in your ticket price.